BNY Mellon becomes the first US bank to offer the SWIFT gpi Case Resolution Service

BNY Mellon has collaborated with SWIFT to be the first U.S. bank to offer the gpi Case Resolution service to clients, and the fifth globally. This offering marks another milestone in BNY Mellon’s commitment towards client-centric payment services and leading the path for other global payments innovation (gpi) initiatives.

“BNY Mellon is leading the way in automating payment processes, reducing the costs and time associated with managing payment inquiries,” said Michael Bellacosa, Global Head of Payments and Transaction Services, BNY Mellon. “This solution will vastly improve the time to resolve an inquiry, ensuring invoices are paid on time, reducing fraud, and better meeting client expectations.  Ultimately, creating straight-through processing for inquiries has been long overdue and will eventually become the global standard.”

Following outreach, the news was covered by FinExtra, FinTech Insights, Banking New York, Banking CIO Outlook, Supply & Demand Chain Executive, Money Transmitter Law, CTM File, IBS Intelligence, Financial IT, The Paypers, Documentary Credit World.