Moorgate has experience in helping banks and other FIs plan, develop and execute strategies for stakeholder communications in the event of crisis or business interruption scenarios.

The scenarios can include cyber-attacks, regulatory concerns, rogue-trader discovery, fraud, bank system error or any other interruption negatively-impacting business continuity and in need of communicating to stakeholder audiences. Moorgate’s approach is to develop a principles-based framework involving best-practice “live” event modelling – including communications templates such as press releases, FAQs and letters (e.g. to shareholders).

Moorgate can help generate crisis/contingency communications documentation, can offer advice and support during “live” scenarios or can fully execute a crisis communications campaign – acting as the spokesperson on behalf of our client.

“Moorgate have been excellent at understanding complex subjects, like our research and analytics, and helping us to communicate these to experts and lay-people alike,”

– Roberto Rivero
Head of Market Development Standard & Poor’s